Become a mystery shopper
What is a mystery shopper?
A mystery shopper is someone who visits a shop, restaurant, bank, pharmacy or other service outlet and assesses the quality of customer service. During the visit you behave like an ordinary customer, and afterwards you fill in a short form about your experience.
The assessments you submit help companies understand the customer experience better, improve service quality and enhance the services they provide.
Why become a mystery shopper?
- Extra income for completed assignments
- A flexible schedule – you choose and plan your own assignments
- Interesting visits to a variety of retail and service locations
- Clear instructions and ongoing support
- A chance to help improve the quality of customer service.
How do you become a mystery shopper?
- Click “Register”.
- Fill in the registration form and create your profile.
- Receive assignments that suit you and pick the ones you want to take on.
- Complete the visit, fill in the form and receive your fee.
Registration is free and takes just a few minutes.